Artigos da tag: Customer

Good customer service happens to be the key of any business venture. Most businesses try out giving promotions and also slash prices in order to bring in more number of new customers. However, it is a fact that few customers won't bring you desirable results for long. Good customer service is something about bringing back all your customers. It is...
The digital transformation taking place around the world is changing every facet of business. Customers demand convenience and are ready to shift loyalties if a business misses to fulfill their demand. Businesses understand that the only way to face and sustain in the competitive world of business is having a set of trusted customers who satisfied customers. Satisfied customers...
When things go wrong, customers want to be able to get to someone who can help them quickly. They want problems to be solved immediately; they would like an explanation about what went wrong, an apology if necessary and assurance that steps will be taken to try to prevent the problem from happening. Being on par in terms of...